You know how to speak, be able to listen! Inefficiency of communication as a result of violation of the principle of active listening
The issue of the effectiveness of speech communication is considered, which is largely determined by the adequacy / inadequacy of verbal and non-verbal behavior of communicants, as well as the problem of organizing dialogical interaction as a process of social, communicative, and discursive nature. The research aims to identify the essential characteristics of active listening techniques used in organizing verbal communication based on the analysis of material in English,...